1. Who we are

Nella's Nutri-Bar ("we", "us") operates the online ordering platform at nellasnutribar.com. Our physical location is 2 Maple St., Croton-On-Hudson, NY 10520. You can reach us at info@nellasnutribar.com.

2. What we collect

Account information — your email address and password when you create an account or sign in. Passwords are stored securely (hashed) by our authentication provider and are never visible to us.
Order information — your name, phone number, and delivery address when you place an order.
Payment information — card details are processed directly by Square and never stored on our servers.

Usage data — we use Google Analytics to understand how visitors use our site (pages viewed, approximate location, device and browser type). This is aggregated to improve our service and is not used to personally identify you. You can opt out at any time — see "Cookies & analytics" below.

3. How we use your information

To process and fulfill your orders.
To send order confirmations and updates by email.
To dispatch delivery drivers via DoorDash or Uber Direct.
To maintain your account and order history.
To improve our menu, service, and ordering experience.

4. Third-party services

We share your information with the following third parties only as necessary to fulfil your order:

Square — payment processing and customer records. Square Privacy Policy
DoorDash Drive — delivery dispatch when you choose delivery. DoorDash Privacy Policy
Uber Direct — delivery dispatch (alternative provider). Uber Privacy Policy
Supabase — secure storage of account and order data.
Google Analytics — aggregated, anonymous website usage analytics. Google Privacy Policy

We do not sell your personal information to any third party.

5. Data retention

We retain your account and order information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by emailing us.

6. Cookies & analytics

We use essential cookies to keep you signed in and maintain your cart. We also use Google Analytics, which sets cookies to measure how the site is used. We do not use advertising cookies or sell your data. You can opt out of analytics on this device at any time:

7. Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at info@nellasnutribar.com.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Privacy Policy