SMS Terms
Order texts from Nella's Nutri-Bar
What you'll get
If you tick the box at checkout, Nella's Nutri-Bar texts you about that order: when we've got it, when it's ready for pickup, and for delivery, when a driver has it, when it's on the way and when it's delivered. We also text if an order is cancelled or refunded. No marketing texts.
How you opt in
At checkout, under the phone number field, there's a box that is unticked until you tick it:
“Text me updates about this order from Nella's Nutri-Bar. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help. SMS Terms”
You can order without ticking it. Texts are never a condition of buying.
How often
Message frequency varies with your orders: usually 1 to 3 texts for a pickup order and 2 to 5 for a delivery.
Cost
Message and data rates may apply. Check with your mobile carrier.
Carriers are not liable for delayed or undelivered messages.
Stopping texts, and help
Reply STOP to any text and we won't text you again. You'll get one text confirming it. Reply HELP for help, or email contact@nellasnutribar.com.
Example texts
Nella's Nutri-Bar: Thanks Sarah! We've got your order #3F9A2C1B. We'll text you as soon as it's ready to pick up. Reply STOP to opt out.
Nella's Nutri-Bar: Your order #3F9A2C1B is ready for pickup, Sarah! See you soon. Reply STOP to opt out.
Nella's Nutri-Bar: Your order is on the way! Reply STOP to opt out.
Privacy
Your mobile number is used only for these texts. We do not share, sell, rent or transfer mobile numbers, SMS opt-in data or text messaging consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party. Texts are sent for us by Cobble, the ordering platform we use. See our Privacy Policy.